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Satisfaction Guaranteed

To ensure you are happy with the offering price, you must see and accept it before payment is made. If you decide not to sell your gold and platinum, we will return it free of charge.

Zales Gold Exchange

Five Simple Steps

  1. Register to create an account online and request your Zales Gold Exchange Packet.
  2. Gather the gold and platinum items you are exchanging.
  3. Ship your items to us via UPS FREE! Insured up to $500!
  4. Watch as your items are unpacked, weighed and assessed.
  5. Receive your check!

With Zales Gold Exchange you can expect:

  • The most competitive offer for your items. We pay the most competitive prices for your gold or platinum - whether you send us just one item or several items!
  • Peace of mind. We record your items being unpacked and processed and we post the video to your online account for viewing on ZalesGoldExchange.com
  • Satisfaction guaranteed. Receive fast payment at the best rate available! If you are not happy with our offer, your items will be returned to you FREE!

A company you know and trust

Zales Gold Exchange is backed by our almost 90 years in the industry and over 600 stores nationwide. Since Zales - The Diamond Store - has been part of our customers’ most important moments since 1924, it seems only natural to offer this service. Now you can sell your used, unwanted gold and platinum jewelry through a secure program from a company you know and have trusted for years.